Privacy Policy

This Privacy Policy describes how Lynqorven Ltd ("Lynqorven", "we", "us" or "our") collects, uses and protects personal data submitted through the lynqorven.uk website and the Lynqorven platform. Please read this policy carefully before using our services or submitting an access request.

Last updated: 1 September 2026.

1. Who We Are

Lynqorven Ltd is a company registered in England and Wales. Our registered office is at 14 Harwick Lane, London, EC2A 4NE, United Kingdom. You can contact us at [email protected] or by phone on +44 20 7946 0382.

2. Data We Collect

We may collect the following categories of personal data:

  • Contact information: name and email address provided via the contact form or access request process
  • Communication records: messages and queries submitted through the contact form or sent directly to our support team
  • Platform usage data: information about how you interact with the Lynqorven platform, including dashboard activity and submitted data
  • Technical data: IP address, browser type, device type and session information collected automatically when you visit our website

3. How We Use Your Data

We use collected personal data for the following purposes:

  • To review and process access requests submitted through the contact form
  • To communicate with you about your access request, account or support query
  • To provide, maintain and improve the Lynqorven platform and its features
  • To operate our website and monitor its security and performance
  • To comply with applicable legal obligations

4. Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR:

  • Contractual necessity — where processing is required to fulfil an agreement with you or to take steps at your request prior to entering into one
  • Legitimate interests — where we have a legitimate business interest in processing your data and that interest is not overridden by your rights
  • Legal obligation — where processing is necessary to comply with a legal requirement

5. Data Sharing

Lynqorven does not sell or rent personal data to third parties. We may share data with trusted service providers who assist us in operating the platform and website, subject to appropriate data processing agreements. We may also disclose data where required by law or to protect our legal rights.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Contact form submissions and access request records are typically retained for up to two years from the date of submission.

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • The right to access a copy of your personal data
  • The right to rectification of inaccurate data
  • The right to erasure ("right to be forgotten") in certain circumstances
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing based on legitimate interests

To exercise any of these rights, please contact us at [email protected]. We will respond to all requests within 30 days.

8. Cookies

The Lynqorven website may use essential cookies to maintain session state and improve website functionality. We do not use advertising or tracking cookies. Your browser settings allow you to control cookie preferences.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of the website or platform after changes are published constitutes acceptance of the updated policy.

10. Contact Us

For any privacy-related questions or concerns, please contact Lynqorven Ltd at:

  • Email: [email protected]
  • Phone: +44 20 7946 0382
  • Post: 14 Harwick Lane, London, EC2A 4NE, United Kingdom